Frequently Asked Questions


Do I still need a doctors recommendation?

Yes. We strictly sell only medical cannabis products and require a doctors recommendation.


What is the process to order?

1) First, become a member by filling out the application form and uploading your doctors recommendation plus your photo ID
2) Once we receive your completed application, doctor’s recommendation and photo ID, we will notify you of acceptance within 24 – 48 hours
3) Upon receiving your acceptance letter, call us to place your first order. Subsequent orders can be placed via email


How will I receive my order?

Orders are sent directly to you, via courier, to addresses within California only.


Can I come pick up my order?

No, we ship all orders.


Can I order through your web site?

Not yet. Presently all orders must be placed over the phone or email.


How will charges appear on my credit card statement?

Charges appear on your statement tagged as either: “Synergy” or “Leinow Arts”.


How can I contact you directly, with other questions and to place an order?

Please call 415.488.4885 or Contact Us with your questions and to place an order